NEUROPTIMAL 3.0 SUPPORT
How to set up the equipment at home & troubleshooting tips
HOW TO VIDEO: SET UP YOUR TABLET AND HOW TO START A SESSION
For a more detailed tour of 3.0 please check NeurOptimal website here
PLEASE NOTE: With NeurOptimal 3.0 it is now required to login to the internet every 5-7 days or so to download and install software updates. (Watch a video below on how to login to the internet). These software updates happens automatically at start up and may take 5-20 minutes to do. Therefore, we recommend starting the program, and making sure it is working properly, BEFORE adding the sensors. If setting up a session for a child do a session on yourself first to get familiar with the program. In the beginning, please allow at least one hour to learn how to add the sensors and complete a session.
HOW TO VIDEO: LOGIN TO INTERNET & TECH SUPPORT (MOUSE CALL)
VIDEO ON HOW TO DO AN EXTENDED SESSION
HOW TO SET UP THE SENSORS
STEP BY STEP GUIDE HOW TO ADD THE SENSORS
Please allow at least 15 minutes to add and remove the sensors
Add the sensors the tiny sensors near your scalp and three clips on your ears to pick up delicate electrical activity of your brain.
PLEASE NOTE: The sites on head C3 and C4 are actually large areas approximately half-way between the tip of the top of the ear and the crown of the head. Anywhere in that area is considered a good location! The EEG sensors on the head pick up 95% of the electrical information on the entire head, and only 5% of that information is site specific? In other words, don't worry, you have it in the right place!
Warning: you may get some EEG paste in your hair the first time, but it's water-soluable and comes out easily! Have wipes in handy.
WHAT TO DO DURING A SESSION
Sit in a comfortable chair facing the computer screen. Put on the headphones and start the program and the brain training begins.
You will listen to music and you may notice very brief pauses in the sound or image. No need to view the screen, most important part is that you hear the audio and the random skips/brief pauses in music. (Please note, these skips happen more often than you area aware of. No need to focus on them).
The very precise timing of these interruptions gives the brain vital information it needs to reorganize itself to operate more optimally.
You don’t have to do anything while all this is happening. It’s all right to close your eyes and "zone out" and just let your brain do its job.
A session usually runs around 34 minutes. When it's over, the music will stop – you are done with the session!
Please clean the sensors gently after each use with wet wipes or in running warm water (make sure to dry them afterwards)
Shut down the tablet when not in use afterwards and store it safely away.
Have questions about the training? Join the NeurOptimal forum! See packet for login instructions.
Got Questions ? Join the Professional Forum!
With the monthly rental you can join the online community of NeurOptimal renters, moderated by professional trainers. It’s free with your rental and a great way get quick answers to questions, to share experiences and to understand better the NeurOptimal experience! To get the login, contact Kate at firstname.lastname@example.org.
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We strongly recommend all renters fill out our Checklist of Concerns prior to starting and then again, after every 8 sessions. For example, when clients see their rate of 10 for "Feel Anxious" turn into a 4 (10 being worst), they know the training is doing something good for them!