- Download contract, fill out the PDF, save a copy for yourself. (Open in Preview or Adobe Acrobat.)
- Email contract to Rental Manager Sara
- Or print a copy, fill it out and fax contract to 347 824-2012
- You’re all set and we’ll reach out to give you approximate time for system delivery or pick-up!
See below for our complete rental guide and Q&A
Contract and consent form is required in order for us to process your rental. Please email or fax this back to us asap.
STEP-BY-STEP RENTING GUIDE
- Download and fill out the contract. A complete contract is needed prior to picking up the equipment (or having it shipped).
- Wait. Due to popular demand and our clients ability to extend the rental for additional months after the first months rental we have a wait time of 2 - 3 weeks from ordering process to delivery. If you are in NYC, you can come in for a session on Saturdays while you wait.
- Rental ships/picked up. Rental Manager Kate will send you an email with the date your system will arrive or is ready for pick-up. We will charge your credit card on file for the first month's rent and if there are any shipping costs (Shipping/courier within NYC is a flat rate of $30), it's free to pick it up at our location.
- Receive the Neurofeedback Equipment and all accompanying equipment, including paste, instructions and forms. Please note, you'll need your own headphones. Any earbuds or regular headphones will do.
- Train your brain! Click here to view a short video on how to set up the EEG sensors. We are also available if you have any questions.
- We will be checking in with you periodically to see how your training is going and to answer questions.
- One week before your training period ends, we'll contact you to see if you like to extend your rental. Sessions rollover so if you haven't had the time to do all the sessions you can rent it for an additional 2 weeks or month. When extending, your credit card will be charged the first day of the next 30 day period. If you do not want to extend, please notify us asap and we will make arrangement for the return. You are responsible for return shipping charges.